Privacy Policy

This Privacy Policy outlines how Eco-Poopka Handmade Cloth Nappies and Kids Wear Online Shop ("Eco-Poopka," "we," or "our") collects, uses, and shares your Personal Information when you visit or make a purchase from our website.

Contact: If you have any questions about this policy, our privacy practices, or wish to file a complaint, please contact us via email at info@ecopoopka.co.uk

Collecting Personal Information: When you visit our website, we gather certain information about your device, interactions with the site, and details necessary to process your purchases. We may also collect additional information if you reach out to us for customer support. This information, referred to as "Personal Information," includes but is not limited to the following:

• Device information: We collect data such as your web browser version, IP address, time zone, and browsing behaviour on our site to ensure proper functionality and optimize your experience.
• Order information: To fulfill your orders, we gather details like your name, billing address, shipping address, payment information, email address, and phone number.

We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request its removal.

Sharing Personal Information: We share your Personal Information with service providers to assist us in providing our services and fulfilling our contractual obligations with you. This may include:

• Utilizing Shopify to power our online store. For more details on how Shopify handles your information, please refer to their privacy policy.

• Sharing Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising: We use your Personal Information to deliver targeted advertisements and marketing communications that we believe may interest you. This may involve:

• Employing Google Analytics to analyze customer behavior on our site. For information on Google's data usage, please refer to their privacy policy.

• Sharing information about your site activity, purchases, and interactions with our advertisements on other platforms with our advertising partners.

You can opt out of targeted advertising by visiting the respective settings pages of platforms like Facebook, Google, or Bing. Additionally, you can utilize the Digital Advertising Alliance's opt-out portal for further control over your preferences.

Using Personal Information: We utilize your Personal Information to provide our services, including offering products for sale, processing payments, shipping orders, and keeping you informed about our latest products, services, and promotions.

Lawful Basis: Under the GDPR, if you are a resident of the European Economic Area (EEA), we process your personal information under various lawful bases, including your consent, contractual obligations, compliance with legal requirements, protection of vital interests, tasks carried out in the public interest, and pursuit of legitimate interests that do not infringe upon your fundamental rights.

Retention: We retain your Personal Information for our records unless you request its deletion. If you wish to exercise your right of erasure, please contact us.

Automatic Decision-Making: Residents of the EEA have the right to object to solely automated decision-making processes that significantly affect them. While we engage in automated decision-making to prevent fraud, it does not have a significant legal effect on you.

GDPR: If you are an EEA resident, you have various rights regarding your Personal Information, including access, portability, correction, updating, or erasure. To exercise these rights, please contact us.

Cookies: We use cookies to enhance your browsing experience and improve our services. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings, though this may impact site functionality.

Do Not Track: Please note that our website does not change its data collection practices in response to "Do Not Track" signals from your browser.

Changes: We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations.

Complaints: If you have concerns about our handling of your Personal Information, please contact us. If you're dissatisfied with our response, you may lodge a complaint with the relevant data protection authority.

This Privacy Policy was last updated on 05/02/2024